Due to supply chain disruptions and extreme weather and road closures in BC, our delivery times will be impacted. We will continue to monitor and update our customers as the situation progresses. If you have any questions please contact us at hello@northwestscada.com. We apologize for the inconvenience.

Payment

Northwest Scada currently accepts the following payment methods. The customer will have the option to select the payment method when placing an order.

  • Credit Card (Visa, Mastercard, American Express)
  • PayPal
  • EFT, Direct Deposit, Wire Transfer
  • Cheque
  • Apple Pay, Google Pay, Samsung Pay

Please Note: 

Your order will not ship until payment has been cleared by our accounting department.

Northwest SCADA reserves the right to hold any order from shipping until payment has been cleared by our accounting team unless prior arrangements have been made with our sales team.

You will receive a confirmation email immediately after you checkout. If you do not receive your confirmation email make sure to check your spam mail and/or check that you email used at checkout is correct.

If your email is correct and it is not in your spam we suggest you contact us immediately so we can make sure your order is on time.

Shipping & Handling

Canada

All orders within the Canada are shipped via Canada Post or UPS.

  • Handling Time (1-3 business days) *Conditions Apply (See Below)
  • Free Shipping (orders over $1000) (1-5 business days) *Conditions Apply (See Below)
  • Standard (1-5 business days)

*Free Shipping does not apply to some items and/or order or their locations. This includes some Batteries and Solar Panels DO NOT offer free shipping.

*Handling Time can very by order time and product availability. A Northwest SCADA Team member will reach out to you if Handling time is longer then the time frame stated above.

United States

All orders outside the Canada are shipped via Canada Post > USPS or UPS.

  • Handling Time (1-3 business days) *Conditions Apply (See Below)
  • Standard (1-5 business days)

*Handling Time can very by order time and product availability. A Northwest Scada Team member will reach out to you if Handling time is longer then the time frame stated above.

Please Note: There is no free shipping on orders outside of Canada at this time.

Worldwide

Worldwide Shipping: Worldwide shipping available thought DHL and UPS. Contact Us for more information and quotes.

Free shipping conditions

Please note free shipping does not apply to the following items categories

  • Batteries
  • Solar Panels

The following brandnames are exempt from all shipping costs and offer free shipping on any order quantity or amount in Canada.

  • CANBAT Technologies Inc
  • Victron Energy

All other products will require shipping charges in Canada and the United States.

Please note that if there is a mix of products in your cart you may see shipping charges for products that require shipping.

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