Warranty

All products are backed by the manufactures warranty first. You will find details regarding manufacture warranties below.

Products & Accessories: Warranty Period
KestrelMet Weather Stations Two (2) years
Rainwise Weather  Stations Two (2) years
Victron Energy Products Five(5) years
Canbat – Lithium Batteries Ten (10) Years
Pylontech – Lithium Batteries Ten (10) Years

Any items not covered by the manufacture warranty above is covered by Northwest SCADA’s Limited 1 Year Warranty.

We want our customers to be confident in the products they purchase from us, which is why we offer a 1 year warranty on all of our products that are not covered by manufacture specified warranties below. In the event that something goes wrong, the buyer will only need to pay for return shipping.

Products that are damaged outside of the manufactures listed warranty specifications will not be covered under the warranty.

Solar Panel Warranty

All solar panels are backed by the solar panel manufactures warranty.

QUESTIONS

If you have any questions concerning our warranty policy, please contact us at:

1-877-352-5396
warranty@northwestscada.com